Repair Requests

Your Tenant Handbook (see below) explains what repairs iCare Housing is responsible for, and what you as the tenant are responsible for. Please check the handbook to see who should take care of the issue.

If the repair is iCare Housing’s responsibility, you can report it in one of the following ways:

• Call us on 1800 233 244 and choose option 1 for Repairs
• Email us at info@icarehousing.ie
• Or click the button below to fill out the Repair Request Form

Log a Repair

Emergency Repairs

We provide an emergency repairs service outside of normal office hours.
This service is available during evenings, weekends, and public holidays.
Use this service only for urgent issues that could harm your household or damage the building.
Do not use it for minor repairs.
If the contractor decides your issue is not an emergency:

You will be asked to contact iCare Housing during normal office hours.
Please note: using this service for non-emergencies may lead to extra charges.

For more details, see the Repairs and Maintenance section of your Tenant Handbook (from page 21).
To report an emergency repair outside office hours:

Call 1800 233 244 and choose option 2

For emergencies with gas, electricity, or water, contact the relevant provider directly:

Gas Networks Ireland – 1800 20 50 50
ESB Networks (Electricity) – 1800 372 999
Irish Water – 1800 278 278